![]() Of course, you don’t want your customers to be able to see cards sent by other customers or cards that aren’t actually meant for them to view. If someone can view a list, they can view the whole board. That means anyone who can view a card can see the whole board, and it’s the same situation for lists. For a customer to view a card, it means they have access to the whole Trello board. Right now, specific permissions aren’t possible for boards in Trello. ![]() When using Trello, unfortunately, it isn’t possible to allow customers to view only labeled cards or just one Trello list. Collaboration and communicating with colleagues and customers is a whole lot easier.Ĭurious? Let’s go over how Hipporello can help solve your issues and how you can use it so customers or external users can create cards on Trello. Your customers and employees can connect to your support, IT, and business services by creating Trello cards using online forms and emails. With Hipporello, transform your Trello boards into a helpful and easy-to-use service desk. No longer do you need to put in the huge time and effort running after each customer and making a dedicated Trello board for each query. Hipporello Service Desk solves your needs by allowing your customers to create cards on your Trello boards via a user-friendly service desk portal. Are you tired of having to create a new Trello board every time you have a customer request? Do you want to collaborate with team members and colleagues on customer support issues more easily on the platform?
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